FAQ

Frequently Asked Questions

Curious to know more about one of our exclusive destinations? Below you’ll find a collection of frequently asked questions and answers clients send our way. Still can’t find what you’re looking for?

Feel free to contact us and we’ll make sure to get back to you as soon as possible.

What language do you offer tours in?

We conduct all of our tours in English, and our guides are proficient in Swahili, as well as Kikuyu, Dholuo, and Kamba. If you need a guide who speaks your native language, kindly inform us in advance, and we will make every effort to arrange for one. Please be aware that if you require an independent translator, their services will be available for hire on a daily rate.

Are there any specific health precautions or vaccinations I should take before traveling to Kenya?

Before traveling to Kenya, it is important to take certain health precautions and consider specific vaccinations. Here are some recommendations:

Routine Vaccinations: Ensure that your routine vaccinations, such as measles-mumps-rubella (MMR), diphtheria-tetanus-pertussis, varicella (chickenpox), polio, and influenza, are up to date.

Yellow Fever Vaccination: Kenya requires a yellow fever vaccination certificate for travelers coming from countries with a risk of yellow fever transmission. Check with your local healthcare provider or travel clinic to determine if you need a yellow fever vaccination.

Malaria Prevention: Kenya is a malaria-endemic country, so it is crucial to take precautions. Consult with a healthcare professional for advice on suitable anti-malarial medication based on your specific health situation. Additionally, use mosquito repellents, wear long sleeves and pants, and sleep under bed nets to minimize mosquito bites.

Additional Vaccinations: Depending on your travel plans and personal health status, your healthcare provider may recommend additional vaccinations such as typhoid, hepatitis A and B, meningitis, or rabies. Discuss your itinerary and health history with a healthcare professional to determine the necessary vaccinations.

Traveler's Diarrhea: To prevent traveler's diarrhea, avoid consuming tap water, ice cubes, raw or undercooked foods, and unpeeled fruits and vegetables. Stick to bottled water, well-cooked meals, and fruits that you can peel yourself.

Are your Tours and Safaris Ethical?

Yes, our tours and safaris are ethically based. We prioritize responsible tourism practices and strive to minimize negative impacts on the environment, wildlife, and local communities. Here are some ways in which we promote ethical practices:

Wildlife Conservation: We adhere to strict guidelines and regulations to ensure the well-being and preservation of wildlife. We support initiatives that protect endangered species and their habitats.
Sustainable Tourism: We promote sustainable tourism practices that minimize the ecological footprint and contribute to the long-term viability of the destinations we visit. This includes initiatives such as waste management, energy conservation, and supporting local conservation projects.
Respect for Local Communities: We respect the cultural heritage and traditions of the local communities we engage with. We strive to create mutually beneficial relationships that empower local communities economically and socially. We work with local guides, support local businesses, and encourage respectful interactions.
Fair Treatment and Employment: We are committed to fair treatment and employment practices. We ensure that our staff, including guides and drivers, receive fair wages and working conditions.
Education and Awareness: We aim to educate our guests about the importance of ethical tourism and conservation. We provide information about responsible behavior during tours and promote wildlife and environmental conservation awareness.

Are your tours wheelchair accessible?

We strive to accommodate the needs of all our customers, including those with mobility challenges. While some of our tours may have wheelchair accessibility options, it would be best to contact us directly to inquire about the specific tour you are interested in. By providing us with your requirements and preferences, we can offer you detailed information regarding wheelchair accessibility, available facilities, and any additional assistance that may be required. Our aim is to ensure that all our customers have a safe and enjoyable experience, so please don't hesitate to reach out to us for further clarification and personalized assistance.

Do I need travel insurance?

It is highly recommended to have travel insurance when going on a safari in Kenya or any other travel destination. Travel insurance can provide coverage for a wide range of unforeseen circumstances such as trip cancellations, medical emergencies, lost or stolen belongings, and evacuation expenses. Safaris often involve outdoor activities, wildlife encounters, and remote locations, which can carry certain risks. Having travel insurance can give you peace of mind and financial protection in case of unexpected events during your safari. It's advisable to carefully review the terms and coverage of different insurance policies to ensure they meet your specific needs and activities planned for your safari.